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Shipping Policy & Fees If you have placed an order online and do not receive an order confirmation email almost immediately please check you spam or junk mail folder. If you do not wish to order online please feel free to use our Printable Mail/Fax Order Form We make every attempt to ship your order as soon as possible. Right now orders are taking about 2 business days to ship. If your order is detained it is generally a dye lot issue. I do not like to mess with mixed dye lots so I will not expect you to. I would rather hold your order a day or 2 than to have you fight with mixed dye lots. Your address and personal information are never shared. I do not sell, trade or make my customers information available to anyone!!! For more on this please see our company policy page. Choose which shipping method works for you. Standard Shipping - applies to orders shipped within the 48 contiguous states only to a physical address. We ship UPS or USPS depending on shipping cost. For large orders UPS is cheaper. For orders that qualify for the $4.50 Standard Shipping we use the Postal Service. If you only provide a P.O. Box for your order please select the shipping method for P.O. Boxes. P.O. Box, APO/FPO, AK, HI, & US Territories - Must have a U.S. Zip Code. If this shipping method applies to you and you do not select the correct shipping method it will hold your order up. These orders are shipped by U.S. Postal service. We generally use Priority Mail as we have found it is the most reliable method. 2nd Day Air, Canada & Puerto Rico -
International Shipping - We are now offering international shipping to Australia, Canada, New Zealand and the UK. If you live in another country and would like to place an order please email me your shopping list and I will send you a PayPal invoice to pay. If you do not live in one of the 3 countries mentioned your order must be processed through PayPal. All international orders must ship USPS Priority Mail International. This method is a bit more expensive, but it is insured so the shipment can be replaced if it is lost in shipping. The shipping rates quoted in the shopping cart and below are just estimates. If you are purchasing small items such as pattern books or knitting needles the cost will not be that high. I had to set the rates for yarn purchases though and I will gladly adjust the shipping. NOTHING is charged to your card until I process your order and calculate your actual shipping. So your shipping rate will be adjusted to the correct rate. I can always charge you less, but I can not charge you more without your permission so I had to set the rates for the heaviest and largest orders. If you would prefer your order to have the actual shipping charge quoted then please email me your shopping list. I will gladly work up a PayPal invoice for you to pay with the actual shipping that you will be charged. We reserve the right to refuse to ship any international order at any time. If your order is refused you will be notified at the email address you provided. Combined shipping - If you are making a purchase from our regular online store and our Virtual Sidewalk Sale we will gladly combine the shipping for you. Your shipping there will be figured automatically. We have to ask that you pay the shipping requested there. The Standard shipping rate does not apply to Virtual Sidewalk Sale purchases. Since most of the items we have listed at our Virtual Sidewalk Sale are priced to move we can not pick up the shipping difference on those items. For the regular line items purchased here we will only charge you what is needed to ship the orders together. If we do not have to charger you any shipping we will wave it. If your regular order qualifies for free shipping then you will only be charged the shipping for the Sidewalk Sale items.
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Kal-Kare is owned and operated by:
Copyright Yarn and Thread by Lisa 2007-2008 All rights reserved Found an error?? Please contact the webmaster: lisa@yarn-and-threadbylisa.com |
